Reference

dragon99 Privacy Policy For Your Account

The dragon99 Privacy Policy explains what we collect when you open an account, sign in from a mobile device, or use DANA, OVO, GoPay and QRIS.

Clear data purposesWallet record detailsAccount access controlsCookie choices

Explore Our Lobby Read FAQ

How This Policy Applies In Indonesia

dragon99 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy applies to the account details you enter, the device signals created during sign-in and the transaction records linked to DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. We use this material to open and secure your account, match payment status, investigate

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unusual access and answer requests about your data. If you use a mobile browser to move from login to the lobby, we may record technical details such as browser type, session time and security events. Access and eligibility depends on local law, and this policy does
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not change that requirement. We may update this page when our data practices change.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP WITH YOUR DATA

Get Policy Help Beside Account Access

A clear support route matters when your account record or wallet status needs attention.

DATA HANDLING DETAILS

What We Do With Your Personal Data

We keep the policy practical by linking each data use to an account action you can recognise.

Account details

We collect details needed to create and maintain your account, including contact information and the phone verification step.

Payment references

A DANA, OVO, GoPay or QRIS payment may create a reference, amount, status and timestamp in our records.

Mobile signals

When you sign in on a phone, we may process browser, session and security-event details rather than the contents of…

Cookies

Cookies can remember a sign-in session, preserve settings and support security checks as you move from your account to the…

Security controls

We use account checks, phone verification and access-event monitoring to reduce unauthorised changes.

Retention requests

We retain records for the period needed for account support, payment matching, security work or a legal duty.

Privacy Policy Answers For Your Account

These Privacy Policy answers address the searches we hear most often before an account is opened. They explain the data linked to account access, mobile sessions and local wallet records, while keeping the request path clear. If your situation involves a specific DANA, OVO, GoPay, QRIS or bank transfer reference, include its date and status when you contact us through the account support route.

The dragon99 Privacy Policy covers account details, phone verification, mobile browser signals, cookies, security events and payment references. It explains why we use each category, how retention works and how you can ask about access, correction or deletion where local law permits.

We collect the details needed to create and secure your account, including contact data and the phone verification result. When you sign in, we may also record browser, session and security details so we can protect access and answer account requests.

Yes. The Privacy Policy covers transaction references connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. These may include status, timestamp and payment reference details used to match the wallet event with your account.

Send a data request through the account support route and state that it concerns the Privacy Policy. Include your account phone number and enough detail to identify you, but never send your password, wallet PIN or one-time code.

You can ask us to correct an inaccurate account detail by using the policy support path. Tell us which field is wrong and provide the supporting account step or date. We may verify your identity before changing the record.

Retention depends on why the record exists, such as account support, payment matching, security work or a legal duty. Ask through the Privacy Policy route for the category and retention reason connected with your account.

You can check cookie controls in your mobile browser settings and ask our support route which cookies support account sessions or security checks. Blocking required cookies may interrupt login, wallet status checks or a Privacy Policy request form.

dragon99 Privacy Policy For Your Account

Get Policy Help Beside Account Access

What We Do With Your Personal Data

Account details

Payment references

Mobile signals

Cookies

Security controls

Retention requests

Privacy Policy Answers For Your Account

01 What does the dragon99 Privacy Policy cover?

02 What data do you collect when I open an account?

03 Does the Privacy Policy cover DANA and QRIS records?

04 How can I request a copy of my dragon99 data?

05 Can I ask dragon99 to correct my account data?

06 How long does dragon99 keep payment and access records?

07 How do I ask about cookies on my mobile device?

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